AC Repair

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AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Response from the owner:Thank you for the 5-star review. We greatly appreciate it and look forward to working with you in the future!
Excellent service
Response from the owner:Thank you, Judy. We really appreciate you taking the time to leave us a 5-star review. We look forward to helping you with your HVAC needs!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Response from the owner:Thank you for the 5-star, review! We look forward to working with you in the future!
Neptune was awesome! Taylor was so great and explained everything to me with my repair. Pricing was extremely reasonable. So glad I found Neptune and will definitely use them again
Response from the owner:Thanks Denise! I’m glad Neptune could assist you with your comfort needs!
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Neptune Mechanical is our "go to" source for plumbing and HVAC work in Virginia Beach. They just completed a large upgrade to our HVAC system that involved significant increases to our supply and return capacity. Despite the scope of this project, Taylor and Jacob finished the job in a day and a half with no issues at all. This is the second project we've had Neptune do and they get five stars for both jobs. Unlike their competitors, the Neptune team focuses on the details and gets them right the first time. As one example, how many hours do you end up waiting around the house for a service provider to arrive? Instead, Neptune promptly responds to requests for service and communicates their intention to arrive at a specific day and time. They also provide notifications that they are on their way prior to arrival. Can't say enough about the quality of their work. Give then a try - you won't be disappointed!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
My experience with Neptune was fantastic. They were very professional, on time , neat and honest. I appreciate all of that!
Response from the owner:Thank you Somer, we appreciate you taking the time to leave us a 5-star review!
Neptune Mechanical came out to make sure our HVAC system was ready for winter. They were on time, professional, and really thorough. The tech explained everything clearly and made sure we were good to go before leaving. Great service and peace of mind—highly recommend!

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Response from the owner:Thank you for the 5-star review. We greatly appreciate it and look forward to working with you in the future!
Excellent service
Response from the owner:Thank you, Judy. We really appreciate you taking the time to leave us a 5-star review. We look forward to helping you with your HVAC needs!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Response from the owner:Thank you for the 5-star, review! We look forward to working with you in the future!
Neptune was awesome! Taylor was so great and explained everything to me with my repair. Pricing was extremely reasonable. So glad I found Neptune and will definitely use them again
Response from the owner:Thanks Denise! I’m glad Neptune could assist you with your comfort needs!
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Neptune Mechanical is our "go to" source for plumbing and HVAC work in Virginia Beach. They just completed a large upgrade to our HVAC system that involved significant increases to our supply and return capacity. Despite the scope of this project, Taylor and Jacob finished the job in a day and a half with no issues at all. This is the second project we've had Neptune do and they get five stars for both jobs. Unlike their competitors, the Neptune team focuses on the details and gets them right the first time. As one example, how many hours do you end up waiting around the house for a service provider to arrive? Instead, Neptune promptly responds to requests for service and communicates their intention to arrive at a specific day and time. They also provide notifications that they are on their way prior to arrival. Can't say enough about the quality of their work. Give then a try - you won't be disappointed!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
My experience with Neptune was fantastic. They were very professional, on time , neat and honest. I appreciate all of that!
Response from the owner:Thank you Somer, we appreciate you taking the time to leave us a 5-star review!
Neptune Mechanical came out to make sure our HVAC system was ready for winter. They were on time, professional, and really thorough. The tech explained everything clearly and made sure we were good to go before leaving. Great service and peace of mind—highly recommend!

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.