AC Repair

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AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo

And Surrounding Areas

Neptune Mechanical
Excellent
5.0
Based on 9 reviews
review us on
Very Professional and Trustworthy company!! I called for a yearly heating check-up and cleaning. Taylor answered all of my concerns I have about my system which is an Apollo System. He also gave me a few options to consider for the future. What I liked the best was the fact that he is extremely knowledgeable about whatever I asked him and he showed me my system and explained everything. If I could give them more than 5 Stars I would!! I have been looking for a company like this for years!!
Response from the owner: Thank you for the review, Pam. I am glad we could assist you with your concerns!
Outstanding service. Had a tricky gas furnace issue and Taylor kept at it until he found and fixed the issue. Very positive experience all around. Found my go-to HVAC company.
Response from the owner: Thanks for the positive review, Rick! We are glad we could assist you.
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner: Thank you so much! Your support means the worlds to us and we're grateful for customers like you!
Excellent service. Great attention to detail, which is becoming a rarity.
Response from the owner: We're glad you enjoyed your experience! Thanks for the continued support!
I have done business with Taylor, the owner of Neptune Mechanical. He is a pleasure to work with and I highly advise using him for any HVAC Needs.
Response from the owner: Thank you for the kind words, David!
I had well pump issues that Neptune fixed. They responded quickly and replaced the leaking pipes and pump. The other company I used to use couldn’t come for three weeks. I have also used Neptune for air conditioning issues. They did a good job then too.
Response from the owner: We're so glad you had a great experience with Neptune! Thank you for your support!
Prompt and professional, job well done
Response from the owner: Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
Taylor made an emergency call to us as we just had a newborn and the house was HOT!! our electric bill was over 200 dollars and we got a portable AC to help the living room but that wasn’t helping our bill! Taylor came in , serviced our unit and we have not had to use the portable AC since he came out! And as of today our bill is down over $100 dollars!!! So thankful to have made this contact and highly recommend reaching out and not waiting to give him a call! Call before your electric bill goes up!
Response from the owner: Thank you for highlighting the energy savings! We're glad to hear that our services are helping you save on your energy bills. Thank you again for choosing Neptune!
I couldn’t be happier with my service from Neptune Mechanical! They were prompt, professional, and truly went above and beyond to ensure my HVAC unit was perfect. From the initial phone call to the service itself, they made the entire process stress-free. I highly recommend Neptune Mechanical to anyone looking for reliable HVAC services in the Virginia Beach area!
Response from the owner: Your review is greatly valued, as it highlights our commitment to providing exceptional service to our customers. We eagerly anticipate earning your future business!
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Southern Virginia Beach

Pungo

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Neptune Mechanical
Excellent
5.0
Based on 9 reviews
review us on
Very Professional and Trustworthy company!! I called for a yearly heating check-up and cleaning. Taylor answered all of my concerns I have about my system which is an Apollo System. He also gave me a few options to consider for the future. What I liked the best was the fact that he is extremely knowledgeable about whatever I asked him and he showed me my system and explained everything. If I could give them more than 5 Stars I would!! I have been looking for a company like this for years!!
Response from the owner: Thank you for the review, Pam. I am glad we could assist you with your concerns!
Outstanding service. Had a tricky gas furnace issue and Taylor kept at it until he found and fixed the issue. Very positive experience all around. Found my go-to HVAC company.
Response from the owner: Thanks for the positive review, Rick! We are glad we could assist you.
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner: Thank you so much! Your support means the worlds to us and we're grateful for customers like you!
Excellent service. Great attention to detail, which is becoming a rarity.
Response from the owner: We're glad you enjoyed your experience! Thanks for the continued support!
I have done business with Taylor, the owner of Neptune Mechanical. He is a pleasure to work with and I highly advise using him for any HVAC Needs.
Response from the owner: Thank you for the kind words, David!
I had well pump issues that Neptune fixed. They responded quickly and replaced the leaking pipes and pump. The other company I used to use couldn’t come for three weeks. I have also used Neptune for air conditioning issues. They did a good job then too.
Response from the owner: We're so glad you had a great experience with Neptune! Thank you for your support!
Prompt and professional, job well done
Response from the owner: Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
Taylor made an emergency call to us as we just had a newborn and the house was HOT!! our electric bill was over 200 dollars and we got a portable AC to help the living room but that wasn’t helping our bill! Taylor came in , serviced our unit and we have not had to use the portable AC since he came out! And as of today our bill is down over $100 dollars!!! So thankful to have made this contact and highly recommend reaching out and not waiting to give him a call! Call before your electric bill goes up!
Response from the owner: Thank you for highlighting the energy savings! We're glad to hear that our services are helping you save on your energy bills. Thank you again for choosing Neptune!
I couldn’t be happier with my service from Neptune Mechanical! They were prompt, professional, and truly went above and beyond to ensure my HVAC unit was perfect. From the initial phone call to the service itself, they made the entire process stress-free. I highly recommend Neptune Mechanical to anyone looking for reliable HVAC services in the Virginia Beach area!
Response from the owner: Your review is greatly valued, as it highlights our commitment to providing exceptional service to our customers. We eagerly anticipate earning your future business!
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Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.

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Google Rating
5.0
Based on 9 reviews
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