AC Repair

Get Estimate
Home 9 Services 9 Air Conditioning 9 AC Repair

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Taylor and Jacob arrived at the agreed upon time and set to work. They were knowledgeable, proficient, and courteous. Cost was reasonable. Would gladly use them again. I highly recommend them without reservation.
Response from the owner:Tom, thank you for taking the time to leave us a 5 star review. We greatly appreciate your business and look forward to assisting you with your HVAC and plumbing needs.
My AC stopped working and Neptune Mechanical came right out to figure out what the problem was and got it up and running in no time.
Response from the owner:Thank you for the 5 star review, Robin! I am glad Neptune could assist you with your HVAC and plumbing needs!
Neptune Mechanical did an excellent job fixing my AC. They were responsive from the start, showed up on time, and were very professional throughout the entire process. The technician explained everything clearly, worked efficiently, and had my system up and running quickly. It’s rare to find a company that combines great customer service with reliable workmanship, but Neptune Mechanical delivered on both. Highly recommend them for any HVAC needs!
Response from the owner:Thank you for the positive review, Will! Neptune Mechanical is happy to assist you with all your HVAC and plumbing needs!
I appreciated the ease of scheduling, text reminders and even the request to arrive early. Very professional and I’m very happy with the service
Response from the owner:Thank you for the 5 star review Sherry!
Response from the owner:Thank you for the 5-star review! Looking forward to seeing you again soon and helping the puppies and kittens in any way we can!
Once again Taylor and Jacob from Neptune Mechanical did a great job to resolve our hot water heater problem. In addition to their plumbing skills, they were both really good at communicating with my wife and me. Very happy with our new system. Highly recommend Neptune Mechanical for any hot water heater problems you might have!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
So glad to have reached out to Neptune Mechanical for their assistance with our HVAC system. Taylor got with me quickly and was able to go out to review the concerns with our system. I knew the system was old and obsolete. It is an R22 system. Of course, he got there, and the system was not keeping up with the demands of this current heatwave. Along with that the ductwork was never properly sized for the home. Making it even more of a problem with rooms cooling evenly. So needless to say, I was so pleased to get a quote to know just what needs to be done. Their process in getting to me was second to none. The text alerts kept me informed to the progress. I'm so please to say how much I value their expertise and will refer them again and again. Cheryl Talbot
Response from the owner:Thank you for the 5-star positive review! We look forward to working with you and your clients going forward!
Response from the owner:I am glad Neptune could help you out! Thank you for the positive review!
Response from the owner:Thank your Mrs. Frost, we enjoyed helping you out with HVAC needs!
Could not be more pleased by the level and quality of service provided by Neptune Mechanical. They have our strongest recommendation.
R, Jim & Sally Convery
Response from the owner:Thank your for the 5-star review! I am glad we could help you out with your cooling issue!

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Taylor and Jacob arrived at the agreed upon time and set to work. They were knowledgeable, proficient, and courteous. Cost was reasonable. Would gladly use them again. I highly recommend them without reservation.
Response from the owner:Tom, thank you for taking the time to leave us a 5 star review. We greatly appreciate your business and look forward to assisting you with your HVAC and plumbing needs.
My AC stopped working and Neptune Mechanical came right out to figure out what the problem was and got it up and running in no time.
Response from the owner:Thank you for the 5 star review, Robin! I am glad Neptune could assist you with your HVAC and plumbing needs!
Neptune Mechanical did an excellent job fixing my AC. They were responsive from the start, showed up on time, and were very professional throughout the entire process. The technician explained everything clearly, worked efficiently, and had my system up and running quickly. It’s rare to find a company that combines great customer service with reliable workmanship, but Neptune Mechanical delivered on both. Highly recommend them for any HVAC needs!
Response from the owner:Thank you for the positive review, Will! Neptune Mechanical is happy to assist you with all your HVAC and plumbing needs!
I appreciated the ease of scheduling, text reminders and even the request to arrive early. Very professional and I’m very happy with the service
Response from the owner:Thank you for the 5 star review Sherry!
Response from the owner:Thank you for the 5-star review! Looking forward to seeing you again soon and helping the puppies and kittens in any way we can!
Once again Taylor and Jacob from Neptune Mechanical did a great job to resolve our hot water heater problem. In addition to their plumbing skills, they were both really good at communicating with my wife and me. Very happy with our new system. Highly recommend Neptune Mechanical for any hot water heater problems you might have!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
So glad to have reached out to Neptune Mechanical for their assistance with our HVAC system. Taylor got with me quickly and was able to go out to review the concerns with our system. I knew the system was old and obsolete. It is an R22 system. Of course, he got there, and the system was not keeping up with the demands of this current heatwave. Along with that the ductwork was never properly sized for the home. Making it even more of a problem with rooms cooling evenly. So needless to say, I was so pleased to get a quote to know just what needs to be done. Their process in getting to me was second to none. The text alerts kept me informed to the progress. I'm so please to say how much I value their expertise and will refer them again and again. Cheryl Talbot
Response from the owner:Thank you for the 5-star positive review! We look forward to working with you and your clients going forward!
Response from the owner:I am glad Neptune could help you out! Thank you for the positive review!
Response from the owner:Thank your Mrs. Frost, we enjoyed helping you out with HVAC needs!
Could not be more pleased by the level and quality of service provided by Neptune Mechanical. They have our strongest recommendation.
R, Jim & Sally Convery
Response from the owner:Thank your for the 5-star review! I am glad we could help you out with your cooling issue!

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.

This field is hidden when viewing the form

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name(Required)
ZIP / Postal Code(Required)