AC Repair

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AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Response from the owner:Thank you for the 5 star review, Robin!
Prompt and professional, job well done
Response from the owner:Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
On one of the hotter days this month one of my outdoor fan/coil/compressor units stopped working. I looked for a small company local to SE Virginia Beach area with good reputation and discovered Neptune Mechanical. Taylor and his helper somehow managed to came over the same day I called. Taylor quickly diagnosed the issue and fixed the unit (replaced capacitor). He was thorough in testing the repair to ensure all was good. I thought Taylor did an excellent job and did not try to sell me anything I did not need. I am very happy that I engaged this company and will continue to be their customer.
Response from the owner:Thank you for the positive review! We are glad we could assist you in a timely manner and get your system back online for you!
Guys were amazing. On time, great quality work, reasonably priced and they cleaned up and were gone. They are my new HVAC guys. MHall
Response from the owner:Thank you for the review, Mike.
Throughly checked the system and cleaned it. Peace of mind knowing the system will work during the hot summer months.
Response from the owner:Thank you for the review, Ross!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Taylor & Chris let us know their ETA & were prompt, professional & courteous. Upon completion of their work (2day job👍🏾) they cleaned up after themselves, very much appreciated☺️ Upon completion, instructed & reviewed how to operate & if we had ANY concerns/questions to not hesitate contacting them.
Definitely will be using them again for any HVAC issues/maintenance/replacement/repairs.
Response from the owner:Thank you for the positive review! We are glad Neptune could assist you and we look forward to helping you with all your HVAC needs in the future!
Prompt response, very professional.
Will be returning to complete after obtaining parts, but for now we have HEAT AGAIN!! 😊Thank you Taylor👍🏾
Response from the owner:Thank you Caroline for the kind words! I am glad Neptune could assist you with your furnace problems!
Professional and thorough service that you can trust!
Response from the owner:Thank you for the 5 star review!
I appreciated the ease of scheduling, text reminders and even the request to arrive early. Very professional and I’m very happy with the service
Response from the owner:Thank you for the 5 star review Sherry!

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Response from the owner:Thank you for the 5 star review, Robin!
Prompt and professional, job well done
Response from the owner:Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
On one of the hotter days this month one of my outdoor fan/coil/compressor units stopped working. I looked for a small company local to SE Virginia Beach area with good reputation and discovered Neptune Mechanical. Taylor and his helper somehow managed to came over the same day I called. Taylor quickly diagnosed the issue and fixed the unit (replaced capacitor). He was thorough in testing the repair to ensure all was good. I thought Taylor did an excellent job and did not try to sell me anything I did not need. I am very happy that I engaged this company and will continue to be their customer.
Response from the owner:Thank you for the positive review! We are glad we could assist you in a timely manner and get your system back online for you!
Guys were amazing. On time, great quality work, reasonably priced and they cleaned up and were gone. They are my new HVAC guys. MHall
Response from the owner:Thank you for the review, Mike.
Throughly checked the system and cleaned it. Peace of mind knowing the system will work during the hot summer months.
Response from the owner:Thank you for the review, Ross!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Taylor & Chris let us know their ETA & were prompt, professional & courteous. Upon completion of their work (2day job👍🏾) they cleaned up after themselves, very much appreciated☺️ Upon completion, instructed & reviewed how to operate & if we had ANY concerns/questions to not hesitate contacting them.
Definitely will be using them again for any HVAC issues/maintenance/replacement/repairs.
Response from the owner:Thank you for the positive review! We are glad Neptune could assist you and we look forward to helping you with all your HVAC needs in the future!
Prompt response, very professional.
Will be returning to complete after obtaining parts, but for now we have HEAT AGAIN!! 😊Thank you Taylor👍🏾
Response from the owner:Thank you Caroline for the kind words! I am glad Neptune could assist you with your furnace problems!
Professional and thorough service that you can trust!
Response from the owner:Thank you for the 5 star review!
I appreciated the ease of scheduling, text reminders and even the request to arrive early. Very professional and I’m very happy with the service
Response from the owner:Thank you for the 5 star review Sherry!

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.

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