AC Repair

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AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Neptune Mechanical
Excellent
5.0
Based on 16 reviews
review us on
Neptune was awesome! Taylor was so great and explained everything to me with my repair. Pricing was extremely reasonable. So glad I found Neptune and will definitely use them again
Response from the owner: Thanks Denise! I’m glad Neptune could assist you with your comfort needs!
This is the second time I’ve reached out to Neptune Mechanical, Taylor was quick to return my call and very professional and his work demonstrates his knowledge in the field. highly recommend!
Response from the owner: Thanks for the positive review! I am glad we could help you out!
Taylor was able to come right away to diagnose a furnace/heater issue. He arrived on time and was professional throughout the visit. The problem was diagnose very quickly. I regret that I am unable to use Neptune for the repairs (have home warranty service)
Response from the owner: Thank you for the review! Should the home warranty route not work out for you, please give us a call back and we would be happy to assist you!
Taylor provided a second opinion on work another company was trying to talk me into. He explained everything to me and reassured me as to whether the repairs were necessary.
Response from the owner: Elizabeth, thank you for taking the time to leave a review. It is greatly appreciated. I hope you and your family have a happy Thanksgiving!
Very Professional and Trustworthy company!! I called for a yearly heating check-up and cleaning. Taylor answered all of my concerns I have about my system which is an Apollo System. He also gave me a few options to consider for the future. What I liked the best was the fact that he is extremely knowledgeable about whatever I asked him and he showed me my system and explained everything. If I could give them more than 5 Stars I would!! I have been looking for a company like this for years!!
Response from the owner: Thank you for the review, Pam. I am glad we could assist you with your concerns!
Outstanding service. Had a tricky gas furnace issue and Taylor kept at it until he found and fixed the issue. Very positive experience all around. Found my go-to HVAC company.
Response from the owner: Thanks for the positive review, Rick! We are glad we could assist you.
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner: Thank you so much! Your support means the worlds to us and we're grateful for customers like you!
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Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Neptune Mechanical
Excellent
5.0
Based on 16 reviews
review us on
Neptune was awesome! Taylor was so great and explained everything to me with my repair. Pricing was extremely reasonable. So glad I found Neptune and will definitely use them again
Response from the owner: Thanks Denise! I’m glad Neptune could assist you with your comfort needs!
This is the second time I’ve reached out to Neptune Mechanical, Taylor was quick to return my call and very professional and his work demonstrates his knowledge in the field. highly recommend!
Response from the owner: Thanks for the positive review! I am glad we could help you out!
Taylor was able to come right away to diagnose a furnace/heater issue. He arrived on time and was professional throughout the visit. The problem was diagnose very quickly. I regret that I am unable to use Neptune for the repairs (have home warranty service)
Response from the owner: Thank you for the review! Should the home warranty route not work out for you, please give us a call back and we would be happy to assist you!
Taylor provided a second opinion on work another company was trying to talk me into. He explained everything to me and reassured me as to whether the repairs were necessary.
Response from the owner: Elizabeth, thank you for taking the time to leave a review. It is greatly appreciated. I hope you and your family have a happy Thanksgiving!
Very Professional and Trustworthy company!! I called for a yearly heating check-up and cleaning. Taylor answered all of my concerns I have about my system which is an Apollo System. He also gave me a few options to consider for the future. What I liked the best was the fact that he is extremely knowledgeable about whatever I asked him and he showed me my system and explained everything. If I could give them more than 5 Stars I would!! I have been looking for a company like this for years!!
Response from the owner: Thank you for the review, Pam. I am glad we could assist you with your concerns!
Outstanding service. Had a tricky gas furnace issue and Taylor kept at it until he found and fixed the issue. Very positive experience all around. Found my go-to HVAC company.
Response from the owner: Thanks for the positive review, Rick! We are glad we could assist you.
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner: Thank you so much! Your support means the worlds to us and we're grateful for customers like you!
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Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.

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Google Rating
5.0
Based on 15 reviews
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