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Virginia Beach Commercial HVAC Company

When your air conditioning system needs repair or maintenance, it’s important to choose the right service company. Here are key factors to consider when hiring an AC service provider:

Reputation and Experience – Look for established companies that have been servicing AC units for many years. Check online reviews and testimonials to ensure they have a solid reputation for quality work and customer service. Experienced companies will be familiar working with all AC system types and brands.

Licensing and Insurance – Make sure the company and technicians are properly licensed and insured. Licensed contractors have undergone training and met qualifications to provide HVAC services legally in your state. Insurance protects you in case of accidents, property damage, or injuries during service.

Pricing and Quotes – Get written quotes from at least 3 companies before choosing one. Make sure you’re comparing apples to apples between quotes. Ask about call-out fees, hourly rates, and any other charges. Avoid companies that charge much lower or higher than competitors.

Professionalism – The company should be professional in all interactions. This includes being on-time for appointments, answering questions thoroughly, providing detailed invoices, and respecting your home. Good communication is key.

Knowledge – Technicians should have expertise in all AC system types and brands. Ensure they can diagnose issues accurately and explain the necessary repairs. Trustworthy companies will not sell you unnecessary services.

Doing your due diligence when selecting an AC company will give you confidence they will provide quality, reliable service and repairs for the best value.

Signs Your AC Unit Needs Servicing

Your air conditioner works hard during the hottest days of summer. Over time, the different components can wear out or become damaged. Knowing the common signs of air conditioning problems can help you identify issues early and avoid costly repairs down the road.

The most obvious sign your AC needs servicing is no cold air coming from the vents. If your system is running but failing to produce cooler air, there is likely an issue with the refrigerant level or compressor. Refrigerant leaks are one of the most common AC problems.

Excessively long run times are another red flag. If your AC unit runs constantly but struggles to cool your home, the system may be low on refrigerant or the coils could be dirty. A clogged air filter can also restrict airflow and force your AC to work harder than necessary.

Strange smells or noises indicate potential issues like an unbalanced motor or failing part. For example, a burning plastic smell could mean the motor is overheating. Loud clanging suggests the compressor is failing. Any new sounds or odors warrant having an AC technician inspect the unit.

Visible water leaks around the indoor unit point to a refrigerant leak or drain line clog. Allowing water to drip near electrical connections poses a major safety hazard. Have any leaks or moisture issues addressed immediately.

Finally, rapidly increasing energy bills even when you haven’t changed usage habits could mean the AC system isn’t operating efficiently. Getting a tune-up and cleaning can help optimize performance and lower costs.

Don’t ignore these warning signs that your air conditioner needs servicing. Schedule an inspection by qualified HVAC technicians to identify any underlying issues. It’s much easier to fix small problems before they escalate into complete system failures.

Benefits of Regular AC Maintenance

Regular maintenance by a professional air conditioning service company provides several important benefits for your cooling system. Routine maintenance helps improve efficiency, extend the lifespan, and prevent breakdowns of your AC unit.

Improved Efficiency

Over time, dirt, dust, and debris can build up in the condenser coils, filters, and other components. This reduces airflow and the efficiency of your AC system. Professional cleaning and maintenance removes built-up contaminants so your unit can run cooler with less energy usage. Proper refrigerant levels and airflow means your AC won’t have to work as hard to provide cooling.

Extended Lifespan

Regular maintenance identifies minor issues before they become major repairs. Replacing filters, cleaning coils, checking refrigerant levels, and inspecting components helps prevent wear and tear. Performing routine maintenance allows you to maximize the lifespan of your AC system and avoid costly premature repairs or replacement.

Prevent Breakdowns

One of the biggest benefits of professional AC maintenance is avoiding system failures and breakdowns during hot summer months. Technicians can spot potential problems and make repairs to prevent your system from failing on the hottest day of the year. This prevents costly emergency repairs and keeps your home or office comfortable all summer long.

Choosing an Air Conditioning Service Company

When your air conditioning system needs repair or maintenance, it’s important to choose the right service company. Here are key factors to consider when hiring an AC service provider:

Reputation and Experience – Look for established companies that have been servicing AC units for many years. Check online reviews and testimonials to ensure they have a solid reputation for quality work and customer service. Experienced companies will be familiar working with all AC system types and brands.

Licensing and Insurance – Make sure the company and technicians are properly licensed and insured. Licensed contractors have undergone training and met qualifications to provide HVAC services legally in your state. Insurance protects you in case of accidents, property damage, or injuries during service.

Pricing and Quotes – Get written quotes from at least 3 companies before choosing one. Make sure you’re comparing apples to apples between quotes. Ask about call-out fees, hourly rates, and any other charges. Avoid companies that charge much lower or higher than competitors.

Professionalism – The company should be professional in all interactions. This includes being on-time for appointments, answering questions thoroughly, providing detailed invoices, and respecting your home. Good communication is key.

Knowledge – Technicians should have expertise in all AC system types and brands. Ensure they can diagnose issues accurately and explain the necessary repairs. Trustworthy companies will not sell you unnecessary services.

Doing your due diligence when selecting an AC company will give you confidence they will provide quality, reliable service and repairs for the best value.

Signs Your AC Unit Needs Servicing

Your air conditioner works hard during the hottest days of summer. Over time, the different components can wear out or become damaged. Knowing the common signs of air conditioning problems can help you identify issues early and avoid costly repairs down the road.

The most obvious sign your AC needs servicing is no cold air coming from the vents. If your system is running but failing to produce cooler air, there is likely an issue with the refrigerant level or compressor. Refrigerant leaks are one of the most common AC problems.

Excessively long run times are another red flag. If your AC unit runs constantly but struggles to cool your home, the system may be low on refrigerant or the coils could be dirty. A clogged air filter can also restrict airflow and force your AC to work harder than necessary.

Strange smells or noises indicate potential issues like an unbalanced motor or failing part. For example, a burning plastic smell could mean the motor is overheating. Loud clanging suggests the compressor is failing. Any new sounds or odors warrant having an AC technician inspect the unit.

Visible water leaks around the indoor unit point to a refrigerant leak or drain line clog. Allowing water to drip near electrical connections poses a major safety hazard. Have any leaks or moisture issues addressed immediately.

Finally, rapidly increasing energy bills even when you haven’t changed usage habits could mean the AC system isn’t operating efficiently. Getting a tune-up and cleaning can help optimize performance and lower costs.

Don’t ignore these warning signs that your air conditioner needs servicing. Schedule an inspection by qualified HVAC technicians to identify any underlying issues. It’s much easier to fix small problems before they escalate into complete system failures.

Benefits of Regular AC Maintenance

Regular maintenance by a professional air conditioning service company provides several important benefits for your cooling system. Routine maintenance helps improve efficiency, extend the lifespan, and prevent breakdowns of your AC unit.

Improved Efficiency

Over time, dirt, dust, and debris can build up in the condenser coils, filters, and other components. This reduces airflow and the efficiency of your AC system. Professional cleaning and maintenance removes built-up contaminants so your unit can run cooler with less energy usage. Proper refrigerant levels and airflow means your AC won’t have to work as hard to provide cooling.

Extended Lifespan

Regular maintenance identifies minor issues before they become major repairs. Replacing filters, cleaning coils, checking refrigerant levels, and inspecting components helps prevent wear and tear. Performing routine maintenance allows you to maximize the lifespan of your AC system and avoid costly premature repairs or replacement.

Prevent Breakdowns

One of the biggest benefits of professional AC maintenance is avoiding system failures and breakdowns during hot summer months. Technicians can spot potential problems and make repairs to prevent your system from failing on the hottest day of the year. This prevents costly emergency repairs and keeps your home or office comfortable all summer long.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Neptune Mechanical is our "go to" source for plumbing and HVAC work in Virginia Beach. They just completed a large upgrade to our HVAC system that involved significant increases to our supply and return capacity. Despite the scope of this project, Taylor and Jacob finished the job in a day and a half with no issues at all. This is the second project we've had Neptune do and they get five stars for both jobs. Unlike their competitors, the Neptune team focuses on the details and gets them right the first time. As one example, how many hours do you end up waiting around the house for a service provider to arrive? Instead, Neptune promptly responds to requests for service and communicates their intention to arrive at a specific day and time. They also provide notifications that they are on their way prior to arrival. Can't say enough about the quality of their work. Give then a try - you won't be disappointed!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
My experience with Neptune was fantastic. They were very professional, on time , neat and honest. I appreciate all of that!
Response from the owner:Thank you Somer, we appreciate you taking the time to leave us a 5-star review!
Neptune Mechanical came out to make sure our HVAC system was ready for winter. They were on time, professional, and really thorough. The tech explained everything clearly and made sure we were good to go before leaving. Great service and peace of mind—highly recommend!
Taylor and Jacob arrived early 😀. I thought I needed a new thermostat, but they investigated and determined I just needed a clean out of the drain. Great they diagnosed the problem and didn’t just replace my thermostat. I would highly recommend.
Response from the owner:Thank you for the 5-star review! We diagnose the entire system and not just the symptom. Glad we could help with your HVAC needs!
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Did an amazing job of replacing a 24 year old water heater! Excellent and timely service, communicated everything that was going to be done in advance, and cleaned up after they completed the job. Would definitely recommend their services and will use them again for any future projects or repairs/replacements.
Response from the owner:Aaron, thank you for the 5-star review. We look forward to assisting you any of your HVAC or plumbing needs!
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner:Thank you so much, Rosa! Your continued support means the worlds to us and we're grateful for customers like you! Looking forward to helping you with all your HVAC and plumbing needs!
I can’t see enough positive things about Neptune. They are very thorough and willing to answer any and all questions you might have. They always arrive when they say they will and are fairly priced.
Response from the owner:Thank you for the 5-star review, Nancy! It is greatly appreciated!
Taylor was efficient, and professional and he explained everything so that I understood what he was doing.
Response from the owner:Charlotte, thank you for taking the time to leave a 5-star review. We greatly appreciate your business and look forward to being your trusted HVAC and plumbing provider.

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Neptune Mechanical is our "go to" source for plumbing and HVAC work in Virginia Beach. They just completed a large upgrade to our HVAC system that involved significant increases to our supply and return capacity. Despite the scope of this project, Taylor and Jacob finished the job in a day and a half with no issues at all. This is the second project we've had Neptune do and they get five stars for both jobs. Unlike their competitors, the Neptune team focuses on the details and gets them right the first time. As one example, how many hours do you end up waiting around the house for a service provider to arrive? Instead, Neptune promptly responds to requests for service and communicates their intention to arrive at a specific day and time. They also provide notifications that they are on their way prior to arrival. Can't say enough about the quality of their work. Give then a try - you won't be disappointed!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
My experience with Neptune was fantastic. They were very professional, on time , neat and honest. I appreciate all of that!
Response from the owner:Thank you Somer, we appreciate you taking the time to leave us a 5-star review!
Neptune Mechanical came out to make sure our HVAC system was ready for winter. They were on time, professional, and really thorough. The tech explained everything clearly and made sure we were good to go before leaving. Great service and peace of mind—highly recommend!
Taylor and Jacob arrived early 😀. I thought I needed a new thermostat, but they investigated and determined I just needed a clean out of the drain. Great they diagnosed the problem and didn’t just replace my thermostat. I would highly recommend.
Response from the owner:Thank you for the 5-star review! We diagnose the entire system and not just the symptom. Glad we could help with your HVAC needs!
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Did an amazing job of replacing a 24 year old water heater! Excellent and timely service, communicated everything that was going to be done in advance, and cleaned up after they completed the job. Would definitely recommend their services and will use them again for any future projects or repairs/replacements.
Response from the owner:Aaron, thank you for the 5-star review. We look forward to assisting you any of your HVAC or plumbing needs!
Thank you very much for the excellent service!! I will highly recommend you to all of my friends and family.
Response from the owner:Thank you so much, Rosa! Your continued support means the worlds to us and we're grateful for customers like you! Looking forward to helping you with all your HVAC and plumbing needs!
I can’t see enough positive things about Neptune. They are very thorough and willing to answer any and all questions you might have. They always arrive when they say they will and are fairly priced.
Response from the owner:Thank you for the 5-star review, Nancy! It is greatly appreciated!
Taylor was efficient, and professional and he explained everything so that I understood what he was doing.
Response from the owner:Charlotte, thank you for taking the time to leave a 5-star review. We greatly appreciate your business and look forward to being your trusted HVAC and plumbing provider.

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.