About Neptune Mechanical

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About Neptune Mechanical

Your Heating and Cooling Specialists in Virginia Beach

Neptune Mechanical, your trusted and dependable AC repair company in Virginia Beach, is dedicated to ensuring that your home stays at a comfortable temperature all year long. With Taylor Gitlitz, a highly experienced HVAC expert leading our team, we are committed to serving the entire Virginia Beach community. As proud residents of the vibrant Seaboard area, we provide exceptional heating and cooling services to our fellow neighbors.

If you’re struggling to maintain the ideal climate in your home, don’t hesitate to reach out to us. Trust Neptune Mechanical to be your go-to AC repair company. Together, we will work diligently to keep your home cool and comfortable, just the way you deserve.

About Neptune Mechanical

Your Heating and Cooling Specialists in Virginia Beach

Neptune Mechanical, your trusted and dependable AC repair company in Virginia Beach, is dedicated to ensuring that your home stays at a comfortable temperature all year long. With Taylor Gitlitz, a highly experienced HVAC expert leading our team, we are committed to serving the entire Virginia Beach community. As proud residents of the vibrant Seaboard area, we provide exceptional heating and cooling services to our fellow neighbors.

If you’re struggling to maintain the ideal climate in your home, don’t hesitate to reach out to us. Trust Neptune Mechanical to be your go-to AC repair company. Together, we will work diligently to keep your home cool and comfortable, just the way you deserve.

Services

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Shelbie and Taylor are quick and responsive, glad to have them in my corner.
Bart Hope
Exit Realty Professionals
Sales & Property Management
Response from the owner:Bart, thank you for taking the time to leave us a 5-star review. We greatly appreciate it and look forward to working together again in the future.
Response from the owner:Sherry, I am glad we could assist you. Thank you for leaving us a 5-star review!
Response from the owner:Kathy, thank you for taking the time to leave us a 5-star review. We greatly appreciate your business and support!
Pipes burst in my house's foundation. Called Jacob and he talked me through what to do immediately for damage control. He then came out and determined we had Quest / PB piping and recommended a full re-pipe. Neighbors confirmed their homes also had Quest pipe and had similar issues over the years.

Fortunately, we had copper in the walls, so Jacob was able to get creative and find a way to reroute the plumbing through the attic with new Pex and tie it into the existing copper, while minimizing damage to drywall, thus avoiding expensive and messy excavation of the foundation.

Overall, I am happy with the result - no more leaking, our water heater plumbing is now up to code, pipes are insulated where needed, hose bib & washer box updated.

Just a little constructive feedback - I understand Taylor had other emergency jobs that he had to tackle, but the work did take longer than expected - Jacob could've used some extra help at times. My roommate and I had to assist. We didn't mind helping out with a few simple tasks (helped Jacob fish a couple pipes from garage through side attic + main attic which would've been nearly impossible to do solo) because obviously we had a vested interest in getting water back on in my home. The labor cost & number of hours also came in a bit higher than expected, but another company initially quoted even higher, so I can't be too upset -- Plumbers have no shortage of work! Tip to other customers - make sure you track the hours worked and get estimated work itemized ahead of time where possible.

But, again, overall - quality work. Thank you.
Response from the owner:Trevor, I appreciate your positive review and your constructive comments. Jacob is an excellent representation of our company's values and work ethic, and that is exactly why he is a team member. You are right, I was called away by several emergencies with other customers losing heat in the bitter cold. Regarding the price, re-piping a house is one of the biggest jobs in plumbing, and until you get into the walls and ceilings you never quite know what you are dealing with, so the costs can vary. I will note that the final cost was 15% under the worst-case scenario price I originally provided and that you signed and accepted. You also mentioned getting higher quotes from other companies, so I am happy that we did a good job with a lower price. I am glad that you have no more leaking and that your water heater is now up to code, the pipes are insulated, and the hose bibb and washer box have been updated. I hope we can come back and help you in the future and get that 5-star review that so many others have given! Happy Holidays!
Response from the owner:Thank you for taking the time to leave us a 5-star review!
Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Response from the owner:Thank you for the 5-star review. We greatly appreciate it and look forward to working with you in the future!
Excellent service
Response from the owner:Thank you, Judy. We really appreciate you taking the time to leave us a 5-star review. We look forward to helping you with your HVAC needs!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Response from the owner:Thank you for the 5-star, review! We look forward to working with you in the future!

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Shelbie and Taylor are quick and responsive, glad to have them in my corner.
Bart Hope
Exit Realty Professionals
Sales & Property Management
Response from the owner:Bart, thank you for taking the time to leave us a 5-star review. We greatly appreciate it and look forward to working together again in the future.
Response from the owner:Sherry, I am glad we could assist you. Thank you for leaving us a 5-star review!
Response from the owner:Kathy, thank you for taking the time to leave us a 5-star review. We greatly appreciate your business and support!
Pipes burst in my house's foundation. Called Jacob and he talked me through what to do immediately for damage control. He then came out and determined we had Quest / PB piping and recommended a full re-pipe. Neighbors confirmed their homes also had Quest pipe and had similar issues over the years.

Fortunately, we had copper in the walls, so Jacob was able to get creative and find a way to reroute the plumbing through the attic with new Pex and tie it into the existing copper, while minimizing damage to drywall, thus avoiding expensive and messy excavation of the foundation.

Overall, I am happy with the result - no more leaking, our water heater plumbing is now up to code, pipes are insulated where needed, hose bib & washer box updated.

Just a little constructive feedback - I understand Taylor had other emergency jobs that he had to tackle, but the work did take longer than expected - Jacob could've used some extra help at times. My roommate and I had to assist. We didn't mind helping out with a few simple tasks (helped Jacob fish a couple pipes from garage through side attic + main attic which would've been nearly impossible to do solo) because obviously we had a vested interest in getting water back on in my home. The labor cost & number of hours also came in a bit higher than expected, but another company initially quoted even higher, so I can't be too upset -- Plumbers have no shortage of work! Tip to other customers - make sure you track the hours worked and get estimated work itemized ahead of time where possible.

But, again, overall - quality work. Thank you.
Response from the owner:Trevor, I appreciate your positive review and your constructive comments. Jacob is an excellent representation of our company's values and work ethic, and that is exactly why he is a team member. You are right, I was called away by several emergencies with other customers losing heat in the bitter cold. Regarding the price, re-piping a house is one of the biggest jobs in plumbing, and until you get into the walls and ceilings you never quite know what you are dealing with, so the costs can vary. I will note that the final cost was 15% under the worst-case scenario price I originally provided and that you signed and accepted. You also mentioned getting higher quotes from other companies, so I am happy that we did a good job with a lower price. I am glad that you have no more leaking and that your water heater is now up to code, the pipes are insulated, and the hose bibb and washer box have been updated. I hope we can come back and help you in the future and get that 5-star review that so many others have given! Happy Holidays!
Response from the owner:Thank you for taking the time to leave us a 5-star review!
Taylor did a great job with our annual service call. Taylor is very professional and courteous. They arrived on time and even texted when in route.
Response from the owner:Teresa, thank you for the 5 star review. We appreciate your continued business and look forward to helping you with all your HVAC and plumbing needs!
Response from the owner:Thank you for the 5-star review. We greatly appreciate it and look forward to working with you in the future!
Excellent service
Response from the owner:Thank you, Judy. We really appreciate you taking the time to leave us a 5-star review. We look forward to helping you with your HVAC needs!
Taylor came out and fixed a system that had been damaged by prior company. He took the puzzle and put it back together. Because I had wires disconnected from everything. 🫣🤦🏽‍♀️ The company was truly God sent.
Response from the owner:Dana, thank you for the positive 5 star review! We are happy to have helped you out!
Response from the owner:Thank you for the 5-star, review! We look forward to working with you in the future!

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.