AC Repair

Get Estimate
Home 9 Services 9 Air Conditioning 9 AC Repair

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

AC Repair

Welcome to Neptune Mechanical, your trusted source for all your heating and cooling needs. We are dedicated to providing exceptional service and top-of-the-line products to ensure your comfort year-round. Whether you need a new HVAC system installed, repairs on your existing equipment, or regular maintenance to keep everything running smoothly, our team of experienced technicians is here to help. Contact us today to schedule an appointment and experience the difference with Neptune Mechanical.

Common Air Conditioning Repairs

Air conditioning systems require regular maintenance and occasional repairs to operate properly, especially during hot summer months when they are running frequently. Some of the most common AC repairs include:

Refrigerant Leaks

One of the most common AC repairs is fixing refrigerant leaks. Refrigerant is the chemical that allows an AC system to produce cool air. If there is a leak in the refrigerant lines or evaporator coil, it can cause the system to blow warm air and lose cooling power. Technicians use specialized tools to detect and seal refrigerant leaks.

Clogged Drain Line

A clogged AC drain line can cause water to overflow from the drain pan, leading to leaks in the home. Debris, algae, and mold can block the drain line. Technicians can clear clogs with pressurized air, wire, or drain treatments. Proper drainage is restored so condensation can exit the system.

Dirty Coils and Filters

For an AC system to operate efficiently, evaporator coils and air filters need to be kept clean from dust buildup. Dirty coils and filters reduce airflow, making the system work harder to cool the home. AC service technicians thoroughly clean coils and change filters.

Capacitor Failure

The AC capacitor stores energy and helps start the compressor and fan. If it fails, the compressor may not turn on or the fan may stop moving air. Replacing a bad capacitor is an affordable repair to get the cooling system running ag…

Output trimmed for rendering. Click “View Full” for full output.

Preparing for an AC Service Visit

Ensuring your air conditioning service visit goes smoothly starts with preparation. Here are some tips to get your home or office ready for the AC technician:

  • Clear Access: Make sure the area around your indoor and outdoor AC units is free of clutter or obstructions. Technicians will need ample space to work and access all sides of the equipment.

  • Provide Model Info: Have the brand name, model number, and serial number of your AC unit handy. This helps technicians diagnose issues and ensure they have the right parts on their truck.

  • Be Present During Service: Try to be home or have someone on-site during the appointment. Technicians may have questions about your AC issues, and it’s helpful for you to observe their process.

  • Ask Questions: Don’t be afraid to ask the technician questions as they work. Reputable companies welcome customer curiosity. Ask about the issue, repairs needed, maintenance tips, or upgrade options.

  • Keep Pets Away: For safety, keep pets secured away from the work area during the appointment. Notify the company ahead of time if you have pets.

  • Clear Payment Method: Know your payment method and any warranty coverage ahead of time. Ask for an estimate of costs before work begins.

With some preparation and communication, your air conditioning service visit can proceed efficiently and effectively. A smooth experience allows the technician to provide top-quality service.

Proudly Serving the Following Areas

Southern Virginia Beach

Southern Chesapeake

The Redmill Area

Sandbridge

Pungo Area

And Surrounding Areas

Appreciate Neptune Mechanical's quick response and thorough fix to our hot water problem yesterday. Taylor and Chris did a great job. Highly recommend Neptune Mechanical for any hot water heater problems you might have!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Response from the owner:Thank you for the 5 star review, Robin!
Response from the owner:Thank you for the 5-star review!
Very professional and knowledgeable, prompt and communication was top notch leading up to the appointment. A++++++++ service, highly recommended.
Response from the owner:Thank you for the positive feedback, Neptune looks forward to working with you in the future!
Response from the owner:Thank you for the 5 star review!
The heat pump would cool to 72 degrees the night before Neptune’s visit and up until about 11am on the day of their visit, and all days prior. After their 1pm visit the heat pump wouldn’t cool below 79 degrees at 10pm and it’s 83 outside.
Response from the owner:Thanks for the feedback. It seems like your heat pump wasn’t able to keep up with the cooling demands — which, as we pointed out during our visit, might have something to do with your ductwork being undersized, uninsulated, and poorly sealed. No amount of magic from the heat pump is going to change that. But hey, we tried to give you a second opinion, so if you’re still having issues, maybe we can help you figure out a more permanent solution. Feel free to reach out if you want to talk more about fixing those ductwork issues once and for all.
Prompt and professional, job well done
Response from the owner:Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
On one of the hotter days this month one of my outdoor fan/coil/compressor units stopped working. I looked for a small company local to SE Virginia Beach area with good reputation and discovered Neptune Mechanical. Taylor and his helper somehow managed to came over the same day I called. Taylor quickly diagnosed the issue and fixed the unit (replaced capacitor). He was thorough in testing the repair to ensure all was good. I thought Taylor did an excellent job and did not try to sell me anything I did not need. I am very happy that I engaged this company and will continue to be their customer.
Response from the owner:Thank you for the positive review! We are glad we could assist you in a timely manner and get your system back online for you!
Guys were amazing. On time, great quality work, reasonably priced and they cleaned up and were gone. They are my new HVAC guys. MHall
Response from the owner:Thank you for the review, Mike.

Southern Virginia Beach

Pungo Area

Sandbridge

The Redmill Area

Southern Chesapeake

And Surrounding Areas

Appreciate Neptune Mechanical's quick response and thorough fix to our hot water problem yesterday. Taylor and Chris did a great job. Highly recommend Neptune Mechanical for any hot water heater problems you might have!
Response from the owner:Thank you for the 5 star review Kevin! We are glad we could help you out
Absolutely the best HVAC service I’ve ever had.
Very prompt arriving exactly as scheduled. Kept me informed throughout the repair. Appointment for annual service was outstanding. I have never had such a thorough cleaning. They serviced the ENTIRE Unit inside & outside. Again keeping me informed throughout the service. You cannot go wrong with Neptune Mechanical!!
Response from the owner:Roberta, thank you so much for the positive 5-star review. We are equally as happy to have you as a customer! Thank you for your continued support, and please tell Don Giovanni we say hi!
Response from the owner:Thank you for the 5 star review, Robin!
Response from the owner:Thank you for the 5-star review!
Very professional and knowledgeable, prompt and communication was top notch leading up to the appointment. A++++++++ service, highly recommended.
Response from the owner:Thank you for the positive feedback, Neptune looks forward to working with you in the future!
Response from the owner:Thank you for the 5 star review!
The heat pump would cool to 72 degrees the night before Neptune’s visit and up until about 11am on the day of their visit, and all days prior. After their 1pm visit the heat pump wouldn’t cool below 79 degrees at 10pm and it’s 83 outside.
Response from the owner:Thanks for the feedback. It seems like your heat pump wasn’t able to keep up with the cooling demands — which, as we pointed out during our visit, might have something to do with your ductwork being undersized, uninsulated, and poorly sealed. No amount of magic from the heat pump is going to change that. But hey, we tried to give you a second opinion, so if you’re still having issues, maybe we can help you figure out a more permanent solution. Feel free to reach out if you want to talk more about fixing those ductwork issues once and for all.
Prompt and professional, job well done
Response from the owner:Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your positive experience with us. We hope to see you again soon!
On one of the hotter days this month one of my outdoor fan/coil/compressor units stopped working. I looked for a small company local to SE Virginia Beach area with good reputation and discovered Neptune Mechanical. Taylor and his helper somehow managed to came over the same day I called. Taylor quickly diagnosed the issue and fixed the unit (replaced capacitor). He was thorough in testing the repair to ensure all was good. I thought Taylor did an excellent job and did not try to sell me anything I did not need. I am very happy that I engaged this company and will continue to be their customer.
Response from the owner:Thank you for the positive review! We are glad we could assist you in a timely manner and get your system back online for you!
Guys were amazing. On time, great quality work, reasonably priced and they cleaned up and were gone. They are my new HVAC guys. MHall
Response from the owner:Thank you for the review, Mike.

Contact Neptune Today

Neptune Mechanical services all of Virginia Beach. In some cases we may service Norfolk and Chesapeake. However, we typically service Sandbridge, Pungo, FoxFire, Dam Neck, Creeds, Bells Island, Princess Anne Road, West Neck, VB Courthouse Area, and Strawbridge.

This field is hidden when viewing the form

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name(Required)